Get In Touch

We're Here to Help You Find Your Perfect Exotic Pet

At Reptile Supplies Hub, we value every customer and are committed to providing exceptional support. Whether you have questions about our animals, need care advice, or want to discuss a custom order, our knowledgeable team is ready to assist you.

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Email Us

Send us an email and we'll respond within 24 hours

sales@reptilesupplieshub.com
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Call Us

Speak directly with our reptile experts

+1 (380) 278-6912

Mon-Fri: 9:00 AM - 6:00 PM EST
Sat: 10:00 AM - 4:00 PM EST
Sun: Closed

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Visit Us

We're proudly based in Ohio, USA

855 Barnett Rd
Columbus, OH 43227
United States

*By appointment only - Please call ahead

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Business Hours

Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
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Send Us a Message

Fill out the form below and we'll get back to you as soon as possible

Frequently Asked Questions

Quick answers to common questions

Do you offer a live arrival guarantee?

Yes! All our animals come with a live arrival guarantee. If your pet doesn't arrive alive and healthy, we'll provide a replacement or full refund.

How long does shipping take?

We ship via overnight delivery to ensure your pet arrives quickly and safely. Most orders arrive within 24 hours of shipment.

Do you ship internationally?

Currently, we only ship within the United States. We're working on expanding our shipping options in the future.

Can I visit your facility?

Yes! We welcome visits by appointment only. Please call ahead to schedule your visit and ensure we can provide proper assistance.

What payment methods do you accept?

We accept CashApp, Venmo, PayPal, Apple Pay, and Google Pay. Payment instructions will be provided after you place your order.

Do you provide care sheets?

Absolutely! Every animal purchase includes detailed care instructions specific to your pet's species. We're also available for ongoing care advice.

Have more questions? Send us a message or call us at +1 (380) 278-6912